Tech Support Contact Info

Email: support@cyrious.com
Tel. (Toll-Free):888-552-9823
Tel. (Direct):225-752-2867
Fax.:225-612-6308
Hours: 7:30 am – 7:00 pm CST, Monday through Friday
Mailing Address:Cyrious Software, Inc.
9432 Common St. Suite A
Baton Rouge, LA 70809

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Bug Report Questionnaire

Please take a minute to respond to the following questionnaire. Any information you provide will help us improve our ability to serve you.

Please choose the appropriate response for each question. Thank you!

  1. What type of Cyrious software are you running?

  2. What version of Cyrious are you running?
    (Go to the Help Menu and click About to find Version. i.e.: SR 5-1, 8.00.17.04, 2.00.06.08)

  3. What Operating Systems are currently installed on the systems using Cyrious?
    (What type of Windows? i.e.: Windows 98, XP, 2000, etc.)
  4. If you are running Cyrious on a Client station, what Operating System is the client using as well as the Cyrious Server?
    (What type of Windows? i.e.: Windows 98, XP, 2000, etc.)
  5. What error message did you encounter?

  6. What were you doing when you received the error?
    (Please try to give enough steps to replicate error)

Company Information

(Optional)

This information is only used for record keeping. None of the following information is necessary for submitting the survey.

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